Almost every morning at the Denver Public Library’s main branch, a group gathers on the fourth floor at the doors of the Community Technology Center, home to the library’s public access computers. Many of them are homeless or underemployed. But the DPL, like a lot of city libraries, is a safe haven during the day, especially during winter months. Public Libraries have long grappled with how to deal with and assist homeless patrons who bring a unique set of needs and challengers to librarians.
Courtney Young, President of the American Library Association, says that in times of economic hardship, more people turn to and depend on libraries and librarians for help.